ITIL V3 Foundation Complete Certification Kit - 2009 Edition: Study Guide Book and Online Course
著者: Tim Malone
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| Paperback: | 188 ページ |
| 出版社: | Emereo Pty Ltd |
| 出版日: | 2009年2月18日 |
| ISBN: | 1921573600 |
| ISBN-13: | 9781921573606 |
| 参考価格: | $99.97 |
| 価格: | $89.97 ($10.00 off) |
| 価格 | - | ¥8,061 | - |
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| 送料 | ¥805 / ¥358 | ||
| 合計 | ¥8,866 / ¥8,419 | ||
| 発送 | Usually ships in 24 hours | ||
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- The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps
- Foundations of IT Service Management: The Unofficial ITIL v3 Foundations Course in a Book
- ITIL V3 Exam Prep Questions, Answers, & Explanations: 620+ ITIL Foundation Questions with Detailed Solutions (Volume 1)
- ITIL V3 Foundation Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Exam - The How To Pass on Your First Try Certification ... Guide - Second Edition (The Art of Service)
内容説明
The ITIL ® (Information Technology Infrastructure Library) V3 Foundation Complete Certification Kit is the most complete guide for anyone involved in IT Service Management and who are aiming to take the ITIL V3 Foundation exam, whether they be first-time ITIL learners or seasoned IT professionals. Still a number one best-seller for IT Management from Amazon.com to Barnes and Noble and many more, this 2009 edition has refreshed the study guide and online learning program, with its updated, inspiring, and detailed plan for passing your ITIL V3 Foundation exam on the first attempt. With new examples, instructions, and cautionary advice, the ITIL V3 Foundation Complete Certification Kit is, to quote numerous of ITIL certified clients, "the gold standard of ITIL Certification."
As the industry standard in terms of Process, Service and Lifecycle Management for IT, the ITIL Foundation exam is the most popular entry-level certification, particularly for individuals switching from another career to IT. This kit prepares you for the certification exam by offering valuable information on the ITIL framework, ITIL certification and IT Service Management as a practice. This certification kit contains both the study guide and access to our online program that together provides everything you need to prepare for the ITIL V3 Foundation certification exam, including:
- Real-world scenarios that describe what you've learned in the context of service solutions. These include thought provoking questions to challenge your thinking and understanding.
- Section reviews for each chapter to help you zero in on what you need to know and includes practice exam questions.
- A Real World Guide to ITIL V3 Skills. Key information and real world examples organized around the actual day-to-day tasks and challenges you'll face in the field of IT Service Management.
- Ability to assess what you've learned with challenging ITIL Foundation exam style questions.
- Adobe Flash presentations that you can view and replay as many times as required, facilitated by certified ITIL trainers who explain each of the topics and concepts of ITIL.
- Materials developed on the specific syllabus and exam criteria - so that you can be confident in achieving exam success on your first attempt.
Editorial Reviews
- Read the book, took the online course and test, PASSED.
- This ITIL exam prep book and course are an invaluable study aid for passing the ITIL Foundation exam. Highly recommended.
- I've been an IS project manager for over 10 years. I've studied ITIL materials in preparation, but took no courses or workshops. I studied this book and its accompanying course for 10 days immediately preceding my exam. Read the book about 3 times.
- I took the ITIL Foundation exam and got 98% of the questions correct. I think that the study tips in the book and course helped me get about 15-20 questions right that I might have otherwise missed. (your mileage may vary).
- The book and course made me confident in sitting the exam, and is the best such book that I've come across.
- Worth it especially since you have access to the online learning component as well.
- Good focus on ITIL's processes (things important to ITIL Foundation and passing the test that your experience in IT may not help you)
- Highly recommended, I passed in one go!
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- レビュー数: 367件
- 平均評価:

Excellent preparation matterials
This is excellent material. It was beneficial to have the book and online materials, using both I was able to prepare for and easily pass the exam in just a few days. This is the only material that I used in preparing for the exam so I can't compare it to other publications for ITIL, but I have been through the certification process for other disciplines many times and this content was as good as anything I have used.
It is very good self prepare exam
Read the book, and go through online presentation and do some example exam (1 round). I passed at 75%
Recommend for Self Preparing ITIL exam.
Cheers,
ITIL v3 review
This book was an excellent learning tool for me along with the online course that was provided with it. The book is easy to read and understand. The online lectures were helpful and gave good examples. This is a great book to help prepare for the ITIL v3 certification.
ITIL V3 Foundation review
I was happy to find the book was not large. The book and course does what it says -- which is to give you a basis for understanding ITIL and moving forward in your knowledge. I enjoyed the structure and the process - and this is generally easy to start and understand what is ITIL.
ITIL Certification Kit - Pleasantly Surprised!
I ordered the ITIL v3 Foundation Complete Certification kit expecting a rather large, standard book - given the price. When the less than two hundred page study guide arrived, however, I started going through it and was very pleasantly surprised. Not only did it give me an excellent summary of ITIL v3 material as a prep for certification, but allowed me to access the ITIL v3 Foundations online material as well - a feature I neglected to notice when searching Amazon for a suitable book. The online component alone was worth the price of this book, with multiple self paced modules per ITIL v3 lifecycle plus summaries and practice exams on top of that. With the previous study I had done I was able to use this book to walk through each lifecycle stage again, after viewing the self paced modules, and pass my certification exam (with an 87%). I have recommended it to several colleagues and do so again here.





